An inclusive and diverse workplace not only increases resilience, enhances innovation, improves hiring and retention, and elevates an organization’s public image – it can help employers better reflect and respond to their consumers and the communities they serve. But when an employer tries to update its inclusion, equity, and diversity (IE&D) program or readjust its objectives, it can run into unexpected legal or practical roadblocks, or experience unanticipated reactions from employees or other constituencies. Littler has helped numerous employers at every stage of the process, designing IE&D programs, reviewing and revising them, and defending them if and when challenged in court.

We spearhead IE&D initiatives from design through execution, resulting in counseling and training that is precise, practical and persuasive.

What We Do – Diversity Counseling and Planning

Uniquely positioned in employment law and cross-cultural capabilities, Littler possesses an exceptional ability to respond to the human resource challenges of an ever-evolving workforce. We are more than respected IE&D consultants. We have years of experience helping employers navigate through the legal, cultural, and public relations issues that can complicate IE&D efforts in the U.S., and across the globe. Littler helps companies hire and retain employees across a breadth of cultures and backgrounds without resorting to unlawful quotas or otherwise adopting problematic practices.

We focus on the practical issues that resonate with executives, other management leaders, and employees – improving communications, enhancing leadership skills, avoiding conflicts, expanding brand recognition, enhancing community engagement, and limiting the potential for liability.

Some of the projects we partner with our clients on to help them reach their IE&D objectives include:

Counseling and Advice

  • Advising employers regarding issues as they arise, identifying potential legal and policy implications of both on and off-duty conduct, including political speech, social media and hair and dress code issues
  • Helping management teams respond to current events and workplace IE&D goals and initiatives
  • Evaluating current or proposed policies and procedures, recommending legally compliant adjustments

Program Development and Implementation

  • Advising on IE&D program development
  • Reviewing and developing mission statements and policies
  • Reviewing benchmarks of organizational cultural competency
  • Supporting workplace inclusion through formation of diversity councils and affinity networks/Employee Resource Groups (ERGs)
  • Facilitating the sustainability of an organization’s IE&D goals through the development of achievable annual plans

Analytics and Assessments

  • Performing and advising on cultural assessments/climate surveys
  • Conducting privileged analysis of diversity metrics
  • Conducting privileged pay equity analyses for private employers
  • Performing privileged diversity audits and analyses
  • Conducting availability analyses

State and Federal Agency Reporting and Compliance

  • Advising on development of diversity goals and targets
  • EEO-1 and state agency reporting compliance
  • Conducting pay equity analyses for government contractors
  • Preparing affirmative action plans
  • Performing OFCCP audits

Crisis Management and Communication

  • Advising on crisis prevention, mitigation, and response
  • Developing internal and external messaging

Globalizing IE&D Initiatives

  • Ensuring compliance with global data protection laws when conducting multi-national IE&D surveys and analyzing survey results
  • Developing strategies to integrate non-U.S. corporate group members into U.S.-led IE&D initiatives
  • Counseling on how to navigate local employment practices and cultural differences to engender widespread acceptance of IE&D initiatives among workers outside the U.S.

What We Do – Diversity Training and Facilitated Discussions

Littler is proud of the in-person and online diversity training programs we provide employers. They are among the most extensive labor and employment law training systems available for companies today. We offer workshops for executives, managers, and rank-and-file employees, in-house presentations and online briefings that address the cutting-edge issues required for hiring and retaining a diversified workforce.

In our post-COVID-19 virtual world, Littler has dedicated more to educational resources for businesses than any other law firm. Our curriculum is developed by a team with backgrounds in diversity consulting, unconscious bias, leadership and performance management, and instructional design – qualities that are vital in understanding human behavior and how people get along in the workplace.

Some of the educational workshops we design and deliver to employees at all organizational levels include:

  • Unconscious bias training
  • Respect in the workplace training
  • Facilitated race-focused discussions
  • Facilitated listening sessions
  • Executive orientation sessions with guidance surrounding meaningful diversity initiatives
  • Leadership group sessions that discuss cultural differences and recommend processes that legally mitigate challenges or conflicts within work groups
  • One-on-one coaching sessions that address and rehabilitate troubling behaviors of executives
  • Turnkey design of diversity training programs for self-driven, in-house use
  • Train-the-trainer services for a company’s in-house facilitators
  • The Diversity & Inclusion Video Channel, offering enterprise licensing for video vignettes that depict real-life diversity challenges
  • eLearning courses produced with our partner, Kantola

Better Together

Supporting an inclusive, equitable, and diverse culture requires ongoing attention – particularly as both your talent corps and business dynamics evolve. At Littler, we pledge to meet you wherever you are on your company’s IE&D journey, and we will partner with you to achieve those goals in a robust and legally compliant way.

Related People

Allan G. King


Kevin P. O'Neill

Principal | Senior Director, Littler Learning Group

Kate Potts

Senior Associate
+44 20 3675 9826

Ben Smith

+44 20 3675 9828

Cindy-Ann L. Thomas

Principal | Co-Chair, EEO & Diversity Practice Group

Jennifer A. Youpa