Phil Gordon Advises Employers to Gain Consent Before Taping Employee Calls

"California Prohibits Secretly Taping Phone Calls," InsideCounsel

In this article discussing how out-of-state companies that do business in California are now imposed with the state's dual consent taping law, Littler's Phil Gordon is quoted. He points out traps for employers. "I suspect that most companies that monitor calls regularly do have a pre-recorded message because it is an inexpensive way to obtain the consent of the incoming caller," Gordon says. "The challenge can be obtaining the consent of employees—or being able to prove it."

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