It is crucial to conduct an effective investigation so that the company can take proper action based on the accurate understanding of what happened. It can also be a legal requirement to investigate a complaint depending on the country.
In almost every U.S. jurisdiction an employer can ask workers who appear to be impaired or otherwise in violation of the employer’s drug and alcohol testing policy to submit to a reasonable suspicion drug test.
Employers should take a holistic view of the various stages in the talent recruitment process to help eliminate bias. If employers wait until the interview to implement strategies to combat bias, the talent pool might already be skewed.