Scott D. Rechtschaffen serves as Littler Mendelson's Chief Knowledge Officer (CKO). As CKO, Scott leads the firm's effort to provide innovative client services by integrating new technologies and work processes, enabling attorneys and clients to access the collective knowledge and experience of the firm's more than 950 attorneys. He combines more than 25 years of experience representing companies in every area of labor and employment law with a broad understanding of technology to help the firm's attorneys and their clients in tailoring unique solutions that enhance the firm’s ability to deliver legal information and legal services to its clients.
Scott heads the firm’s Knowledge Management Group, consisting of dedicated, full-time knowledge management attorneys, all experienced employment and labor law attorneys, technologists, research specialists and administrative support. This Knowledge Management Group provides support throughout the firm to every practice group and individual attorneys, and for major firm initiatives. Scott has been a key member of the multi-disciplinary team that developed the award-winning Littler CaseSmart® approach to legal case management. Scott oversees the Knowledge Management Group’s work on the firm’s electronic and print publications (The National Employer, Littler’s numerous blogs and newsletter alerts), Smart Search (Littler’s internal search engine), LittlerNet (the firm’s intranet portal), Littler’s Extranets and on-line subscription services (Littler GPS® and Littler Monitor).
Scott is also responsible for the firm's Executive Employer Conference, an annual gathering of in-house counsel and human resources professionals representing some of the country's leading organizations. Scott was the co-creator of Winning Through Prevention: The Littler Employment Law Challenge, an innovative teaching tool designed to enhance the training of managers and supervisors.
Scott has written extensively and has published articles in national human resources, knowledge management, and legal technology publications. He regularly speaks at knowledge management seminars, as well as legal technology conferences and has presented at meetings and conferences organized by the ABA's Law Practice Management Section, Association of Corporate Counsel, American Lawyer Media, Legal Marketing Association, International Legal Technology Association and ARK Group.
Previously, Scott served as Senior Vice President of Learning for ELT, the nation's premier provider of on-line employment law training services. He also founded the Littler Learning Group, a division of Littler that provides innovative compliance training solutions worldwide.
In 2011, Scott was awarded the Distinguished Peer Award as KM Champion of the Year, in recognition of his outstanding achievements in the field of knowledge management by International Legal Technology Association, the legal industry’s leading voice on the use of technology in law firms.
PROFESSIONAL AND COMMUNITY AFFILIATIONS
- Member, Labor and Employment Law Section and Law Practice Management Section - American Bar Association
- Member, Labor Law Section - State Bar of California
- Member, Bar Association of San Francisco
Member, KM Peer Group Steering Committee - International Legal Technology Association
RECOGNITION
- Recipient, Distinguished Peer Award, Knowledge Management Champion of the Year - International Legal Technology Association, 2011
PUBLICATIONS AND PRESS
- March 11, 2013The Recorder
- October 1, 2012InnovAction Awards Honor Creative Efficient GainsOf Counsel: The Legal Practice and Management Report
- September 1, 2012InsideCounsel
- February 1, 2012KM World
- September 12, 2011Littler Press Release
- June 2011The Commodity vs. Premium Work Debate: Observations on the Transcendent Role of KMInternational Legal Technology Association
- February 3, 2011ABA Journal
- September 30, 2010Littler Report
- 2010Leveraging Online Systems: Identifying Opportunities To Deliver Legal Services More EffectivelyAnnual Techshow Conference - American Bar Association
BOOKS & BOOK CHAPTERS
- Employee Handbooks: How To Write One For Your Company, California Chamber of Commerce, primary author, 1994
- Employee Handbook: Expert Legal Software, Lawgic Publishing Company, contributor, 1997
SPEAKING ENGAGEMENTS
- October 24, 2012If We Could Build it From Scratch, What Would We Do?
Annual Knowledge Management for the Legal Profession Conference - Managing Partner Magazine - August 27, 2012Beyond Extranets! What Clients Really Want
2012 Annual Conference - International Legal Technology Association - March 29, 2012Projects Furthering Innovation: A Follow Up With Two 2011 Distinguished Peer Award Winners
International Legal Technology Association Webinar - October 13, 2011IT & Knowledge Management Working Together: Greenfield Perspectives
Legal IT Forum 2011 - August 24, 2011How KM Supports Innovative Service Delivery
2011 Annual Conference - International Legal Technology Association - October 22, 2009How Can Law Firms (and KM) Profit from the Commoditization of Legal Services and an Increased Client Demand for Value
Annual Knowledge Management for the Legal Profession Conference - Managing Partner Magazine - October 19, 2009Self-Service Contract Creation: Providing Better Service in a World of Frozen Budgets
2009 Annual Meeting - Association of Corporate Counsel - February 2, 2009KM from a Practicing Attorney Perspective
LegalTech New York 2009 - September 10, 2008Online Social Networking – A Virtual Cocktail Party
10th Annual Legal Marketing Association Technology Program: Back to the Future - October 25, 2007An Expansive View of Knowledge Management
Annual Knowledge Management for the Legal Profession Conference - Managing Partner Magazine - February 22, 2006KM – Beyond Document Management
Knowledge Management for the Modern Law Firm Conference - ARK Group - October 5, 2005What’s really in your information systems? Various approaches to effectively mine, aggregate and understand our intellectual capital
KM for the Legal Profession Conference - ARK Group