EEOC Seeks Recommendations for Future Investigations and Conciliations Quality Control Plan

The Equal Employment Opportunity Commission (EEOC) has announced that it is seeking public input on the development of a Quality Control Plan (QCP) that will revise the standards used to assess the quality of the agency’s investigations and conciliations of discrimination complaints. In February 2012 the EEOC approved a more comprehensive Strategic Plan, which outlines the agency’s goals and achievement benchmarks for enforcing the various anti-discrimination laws under its jurisdiction, as well as its mission to carry out education and outreach efforts. Pursuant to this Strategic Plan, the EEOC is to develop and approve a QCP that will measure the agency’s performance in handling discrimination claims.

To this end, the EEOC is soliciting suggestions from “individuals, employers, advocacy groups, agency stakeholders and other interested parties.” The agency is particularly interested in suggestions “for quality indicia of investigations or conciliations or general recommendations for improving the quality of our intake process, investigations and conciliations.”

Public comments must be received by Friday, March 1, 2013. Comments may be sent electronically to strategic.plan@eeoc.gov. Alternatively, written recommendations can be mailed to: Executive Officer, Office of the Executive Secretariat, U.S. Equal Employment Opportunity Commission, 131 M Street, NE, Washington, DC 20507. Commenters are asked to include a contact e-mail and/or mailing address. These suggestions might be discussed at a future public meeting on the QCP.

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Information contained in this publication is intended for informational purposes only and does not constitute legal advice or opinion, nor is it a substitute for the professional judgment of an attorney.